| Personal Statement |
I am a committed and proactive individual who is reliable, dedicated and flexible. Keen to build on knowledge and skills gained through course and practical experience within the IT industry. Quick to assimilate new ideas, concepts and practices with excellent communication skills through all media, with good interpersonal skills. I am able to work as part of a team or alone to accomplish any necessary goals. Excellent timekeeper with several years of customer based contact, both consumer and commercial experience ranging from building and supporting virtual networks to physical hardware installation.
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Summary of Experience
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AncarB Technologies – 2010 to current
- Senior Systems Engineer
- Desktop PC and server support for over 200 Customers; across multiple sites and countries
- Maintanance and support for multiple operating systems in various configurations including Server 2003, 2008 (R2), SBS 2008 and 2011
- Implementing Windows and Linux infrastructures, including SBS and member servers
- Transitioning form SBS solutions to separate Exchange/DC
- Building and maintaining cloud and hosted solutions
- Installation and support for onsite and hosted infrastructures
- Maintenance of equipment in a colocation centre
- Installation and support for VMware technologies including ESX and ESXi
- Installation of Cisco hardware including IPSEC and DMVPN technologies
- Physical installation of Ethernet 802.3 and 802.11 technologies
InterComm Ltd – 2009-2010
- IT Manager
- Installation of most common operating systems including; Windows XP, Windows Vista , Windows 7, and Linux (Ubuntu)
- Client/Server services (Windows Server 2003 and Windows Server 2008).
- Network services (DHCP, IP routing and firewall configurations).
- Physical Installation (Ethernet cables, hubs, switches, routers and wireless technologies).
- Installation and maintenance of print, file, and mail servers.
- Configuration of OpenSource CRM vTiger, for the needs of telecom sales staff.
- Installation and maintenance of Database technologies including MsSQL and MySQL.
- Installation and maintenance of BlackBerry Enterprise Server and BlackBerry Professional Software
PC Trading Post – 6 Years (Part Time) 2003-2009
- Technician
- Network Administrator, running and maintaining Linux based file/print/mail/web server and firewall.
- Building and repairing computers for home users and maintaining machines for a company networks.
- Installation and configuration of home and business networks using both wired and wireless technologies.
- Internet services installation maintenance.
- Maintaining network services such as DHCP, IP routing and firewall configurations.
- Physical Installation (Ethernet cables, hubs, switches, routers and various wireless technologies).
- Providing data recovery services for both home and business customers on a variety of operating systems.
- Customer Services
- Personal, telephone and VOIP communication with customers, suppliers and retailers.
- Individual and corporate customer base.
- Troubleshooting and problem solving using available tools.
- Working as a unit in a team, both receiving and delegating tasks
- Supported individuals through the process of constructing their own PCs
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| Education and Qualifications |
Kirklees College Huddersfield – 2009-2010
- Cisco CCNA v4.0 Exploration
Huddersfield University -2006 -2009
- BSc (HONS) – Computing Studies
- Artificial Neural Networks
- Modern Database Application
- Business Management
- System Development
- FDSc – Computing Studies
- FDSc with Merit
- Cisco IT Essentials: PC Hardware & Software
- Cisco CCNA v3.0
- Cisco CCNA 1 – Networking Basics
- Cisco CCNA 2 – Router and Routing Basics
Huddersfield Technical College -2004 -2006
- Dual award A Level – EDEXCEL
- AVCE in Information & Communication Technology
- Key Skills Level 1 in Adult Literacy
- Key Skills Level 2 in Communication
Whitcliffe Mount C School – 2000 – 2004
- 9 GCSE's
- Run several RHLE based Linux file, mail, print and web servers
- Developed understanding of IT practices including ITIL and ITSM
- Full clean UK driving licence
- Working knowledge of several programming languages including Python, Shell script and Visual Basic
- Versed in several database technologies including SQL, MySQL and Oracle
- Contributing member of the OpenSource community on several projects
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